Q: When can I get the quotation for my enquiry?
A: Usually the quotation will be sent to you within one working day upon all the details of products being clear. If something urgently, we can quote for you within 1 hour based on all details you provide.
Q: Can you inform your engineer to make drawing for us before making samples?
A:Yes,we can. We also must do this before making samples. This is our basical procedure to make samples and business. Without your signature, we can’t make samples.
Q:How can we confirm the motor model and motor size?
A:The motor model usually need confirm by your motor’s applications.
Q:Can the 120V motor can be changed and made by 230V?
A:Yes,we can both design 120V and 230V motor. And also this motor model can also be used for 12V,24V by different technical request.
Q:Can we send back the defective motors for your checking and fixing?
A:Yes,you can. And we usually welcome our customer send back our defective motors to check and analyze. Because we must confirm where is the problems come from. sometime the problem come from our customer’s side. We will take the responsibility if the defective motors come from our factory.